Microsoft Dynamics 365 is Microsoft's platform for creating, managing, and creating business solutions. Dynamics 365 (formerly Dynamics CRM) is an end-to-end hosted service that includes software, database, domain, mobile and cloud services. The software connects with enterprise applications such as Microsoft Office 365 and Sharepoint. The database is integrated into the Microsoft Dynamics 365 platform that runs on both web and mobile devices. The database can be accessed through web and mobile apps.Microsoft Dynamics 365 is a dynamic software platform designed to handle the business and personal needs of business owners. Microsoft Dynamics 365 offers an extensive set of features to make managing the business and personal needs of business owners easier and more successful. To have an effective Microsoft Dynamics 365 experience it’s important that an administrator starts with a good understanding of the platform.